Acoustone@newcastlefabrics.com.  (910) 844-1177 Fax: (910) 844-1977

POLICY

10/7/2022

  • NO REFUNDS WILL BE GIVEN FOR ANY REASON

  • PLEASE CONTACT NEWCASTLE FABRICS FOR ANY QUESTIONS OR CONCERNS

IF PRODUCT IS DAMAGED DUE TO A FACTORY DEFECT, WE WILL ONLY REPLACE THE PRODUCT AND HAVE THE ORIGINAL PRODUCT RETURNED AT NEWCASTLE FABRICS EXPENSE.  NEW PRODUCT WILL NOT BE SHIPPED UNTIL THE DAMAGED PRODUCT HAS BEEN RETURNED AND EXAMINED.  IF PRODUCT HAS BEEN CUT OR TRIMMED, IT WILL NOT BE REPLACED.

DAMAGED PRODUCT:

ONCE PRODUCT HAS LEFT OUR FACILITY, WE ARE NOT RESPONSIBLE IF IT IS LOST OR DAMAGED DURING TRANSIT.

SHIPPING: 

SAMPLES ARE FREE BUT THE CUSTOMER IS RESPONSIBLE FOR SHIPPING COST.

SAMPLES:

THE INSTALLER IS ACCOUNTABLE FOR PROPER INSTALLATION. 
UNDER NO CIRCUMSTANSES WILL NEWCASTLE FABRICS BE RESPONSIBLE FOR LABOR OR CONTRACTOR ERROR

DISCLAIMER:

PLEASE CALL OR EMAIL

PRICING & AVAILABILITY:

NEW

PRODUCT CONDITION:

We ONLY use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about your order.  At no time, will we sell or share your communications or personal information outside of Newcastle Fabrics .

PRIVACY POLICY: